Why Our Word Holds Up
A homeowner who cannot inspect their own flue is at the mercy of whoever does. When the pitch is all urgency and no photographs, the urgency is usually the product. Our answer to a trade built on guesswork is simple: prove every finding with a picture. If the flue is fine, "it is fine" is the entire recommendation, and we will not dress it up.
The way we run a job removes the usual chimney-service anxiety. A quick phone triage tells us what to bring, so the visit gets the job done rather than scoping it for later. Protection goes down before anything else, the work is done to standard, and you keep the photos afterward. You see each step coming, from the first call to the final photo.